EatDesi
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HomeReturns

Returns & Exchanges

Easy returns and exchanges for your peace of mind. We want you to be completely satisfied with your purchase.

How to Return an Item

Follow these simple steps to return your items

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1

Contact Support

Reach out to our support team to initiate your return

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2

Get Return Label

We'll provide you with a prepaid return shipping label

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3

Package Items

Pack your items securely in the original packaging

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4

Ship Return

Drop off your package at any authorized shipping location

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5

Receive Refund

We'll process your refund within 3-5 business days

Return Policies

Important information about our return process

30-Day Return Window

You have 30 days from the delivery date to return unopened products

Original Packaging

Items must be returned in their original, unopened packaging

Free Return Shipping

We provide prepaid return labels for all returns

Full Refund

Receive a full refund to your original payment method

Start a Return

Fill out the form below to initiate your return. We'll get back to you within 24 hours with return instructions.

Important Notes

Please read these important details before returning items

Perishable Items

Due to the nature of food products, we cannot accept returns on opened or perishable items. Please contact us immediately if you receive damaged or spoiled products.

Refund Processing

Refunds are processed within 3-5 business days after we receive your returned items. The refund will appear on your original payment method.

Return Shipping

We provide prepaid return labels for all returns. Simply attach the label to your package and drop it off at any authorized shipping location.

Return FAQ

Common questions about returns and exchanges

How long do I have to return an item?

You have 30 days from the delivery date to return unopened products. The return window starts from the day your order is delivered.

Do I have to pay for return shipping?

No, we provide prepaid return labels for all returns. There's no cost to you for returning items.

Can I exchange an item instead of returning it?

Yes, you can exchange items for a different size, color, or product. Contact our support team to arrange an exchange.

What if I received a damaged item?

If you receive a damaged item, contact us immediately with photos. We'll send a replacement or provide a full refund.